Managing Mortgage Arrears

Dealing With Housing Loan Arrears

It is Kilkenny County Council's policy that every effort is made to assist borrowers who encounter difficulties in meeting their repayments. Under the Central Banks Code of Conduct on Mortgage Arrears, Kilkenny County Council have now in place a Mortgage Arrears Resolution Process- MARP.

If you are experiencing difficulties with repayments you should contact one of our dedicated Arrears Support Officers in the Council's Housing Loan Arrears Management Unit to discuss your situation.

Mary Brophy
Tel: 056 7794021

Lorraine McGuire
Tel: 056 7794056

Download - Arrears Resolution Process – Borrower Information Booklet.docx (size 106 KB)

Click on the image below to download our guide book 'Sorting it Out'

Download 'Sorting it Out' Booklet.pdf (size 765.4 KB)

Sorting It Out Booklet

In assessing your financial situation it will be necessary for you to complete the 'Standard Financial Statement' SFS. Click on the image below to download the document.


Money Advice and Budgeting Service (MABS) Have launched a new website:

For additional help and advice you can contact Mabs. To enable you to manage your finances better, click on 'MABS' website link below.

Money Advisers, 8 William Street, Kilkenny

Phone : 076 107 2610
Mabs is open Monday to Friday from 9:30 am to 4:30pm

For Further Guidance and Information see also the Insolvency Service of Ireland Website.

A Guide to the Mortgage to Rent Scheme

Related Links:

Emergency Outside Office Hours

If you require the service of the Local Authority for an emergency outside of normal business hours please note the following:

Persons requiring the Fire Service for an emergency should Dial 112 and no other number

For all water related queries 1850 278 278 (Irish Water)

For any other emergency the public are advised to ring 1890 252654


Opening Hours
Monday to Friday
9 am - 4 pm
Closed Lunch Time 1pm - 2pm

Contact Information
John's Green House,
John's Green, Kilkenny City
Phone: 056 - 7794900

Senior Executive Officer
Martin Mullally


Kilkenny County Council, County Hall, John Street, Kilkenny R95 A39T
Tel: +353 (0) 56 7794000 | Fax: +353 (0) 56 7794004
Email: | Emergency outside office hours: 1890 252 654
Water Queries : 1850 278 278 ( Irish Water )
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