Council Elected Members & employees have a personal responsibility to abide by the highest ethic conduct in the performance of their duties. The Local Government Act 2001 sets out a revised ethical framework and it imposes a statutory duty on all in the local government service to maintain proper standards of integrity, conduct and concern for the public interest and to act within the law. This is to be achieved by adhering to the Codes of Conducts which were issued to all elected members and employees, completion of Annual Declarations of Interests, completion of Annual Political Donation statements and compliance with the law and the Code of Conduct in their dealings with the Council.

Ethics Registrar

The Council has appointed an Ethic Registrar to implement the Ethics Framework.

The contact details for the Ethics Registrar for 2022 are as follows:

Mr. Michael Arthurs

Phone No: (056) 7794096

E-mail: ethicsregistrar@kilkennycoco.ie

The Ethics Declarations are maintained in a Register which can be inspected, on request, by any member of the public.

Codes of Conduct

A Code of Conduct has been developed to enable Elected Members and Council employees to provide a high quality service in a safe and secure environment and this applies also to all members of the public who use the facilities and services.

The Codes of Conduct for Councillors & for Employees are available below:

Code of Conduct for Councillors.pdf (size 60.7 KB)

Code of Conduct for Employees.pdf (size 124.4 KB)

Customer Charter/Customer Action Plan & Complaints Procedure

Customers are entitled to courtesy in their dealings with Council staff and a Customer Charter is in place which outlines the Council's committment in this regard.

Please see the following links:

Customer Action Plan

Complaints Procedure

Protocol for Dealing with Complaints Against Elected Members

Complaints Form

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